Outsoft at ECOM21: Our insights from leading e-commerce conference
This November, the Outsoft team was excited to take part in ECOM21, one of Europe’s top e-commerce events. The conference was held in the lively city of Riga, Latvia, and brought together top industry leaders, innovators, and visionaries to talk about the future of online commerce. Yana Skoryna, our VP of Growth, was there to represent Outsoft. She got to chat with experts and share some of our insights on how we help businesses grow in a scalable way with cutting-edge technology.
Here’s a quick recap of the best bits and main takeaways from this great two-day event:
What made ECOM21 2023 exceptional
ECOM21 was a great place to get ideas and see what’s new in e-commerce. We looked at the biggest trends, challenges and opportunities in the industry.
1. Insightful keynotes and panels:
The event featured thought-provoking sessions led by industry pioneers. Topics ranged from AI-driven personalization to building customer-centric experiences and the role of sustainability in modern e-commerce.
2. Networking opportunities:
With participants from across the globe, ECOM21 offered unparalleled networking opportunities. Yana Skoryna represented Outsoft at this buzzing event, connecting with entrepreneurs, tech leaders, and partners to discuss collaborative solutions and share perspectives on the evolving digital ecosystem.
3. Focus on the future:
The conference emphasized forward-looking strategies for businesses, including the integration of AI, data-driven decisions, and innovative supply chain solutions to remain competitive in a fast-paced market.
Our top insights from ECOM21
After two exciting days of conversations and learning, here are our most significant takeaways:
AI and Data are Revolutionizing E-Commerce
AI is no longer just a trend — it’s a necessity. From hyper-personalized shopping experiences to intelligent logistics, businesses are leveraging AI to scale operations, optimize customer satisfaction, and gain a competitive edge.
The Customer Experience is Everything
Consumers are increasingly expecting seamless, intuitive, and personalized online interactions. E-commerce businesses that prioritize user-centric design and optimize their buyer journeys are well-positioned for long-term success.
Sustainability is Becoming a Business Imperative
As environmental concerns grow, customers are paying close attention to sustainability practices. From eco-friendly packaging to ethical supply chains, brands must integrate sustainable practices to build trust and loyalty.
At Ecom21, Yana Skoryna discussed how Outsoft empowers businesses to thrive in today’s dynamic e-commerce landscape. With expertise in software development, AI integration, and scalable solutions, Outsoft is a trusted partner for businesses looking to innovate and grow.
“Ecom21 provided a fantastic opportunity to engage with industry leaders and exchange ideas on the future of e-commerce. It was inspiring to see how technology is transforming the way we connect with customers and scale operations,” shared Yana.
Final thoughts
ECOM21 was more than just a conference — it was a platform for collaboration and inspiration. Outsoft is excited to apply the knowledge gained at the event and continue delivering innovative solutions that drive growth for our clients.
A big thank you to the ECOM21 organizers and all the amazing professionals we had the chance to connect with. Let’s continue shaping the future of e-commerce together!
